Find help - simply, securely and anonymously
CiviSafe was developed so that citizens can find official contact and support points in their region quickly, reliably and without hurdles.
The platform has a deliberately clear design, is publicly accessible and consistently respects your privacy. It can be used anonymously and without registration at any time.
What does CiviSafe show?
CiviSafe shows officially established contact and support points provided by local authorities for special situations or temporary care needs.
These sites are maintained and managed exclusively by verified local authorities and public bodies.
Typical categories are:
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Trinkwasser- Dispensing points or temporary supply
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Warmth and places to stay- e.g. heated buildings or supervised meeting places
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Medizinische Unterstützung- First aid or local contact points
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Notstrom- und Lademöglichkeiten- Power supply for important devices
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Informations- und Beratungsstellen- Official information, orientation and support on site
All locations are clearly categorized, described and shown on a central map.
Can be used anywhere - not just at home
Are you traveling, discovering new places or spending time away from home?
No matter whether you:
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are in another city for work
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are on vacation
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visit family or friends
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commute
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or spontaneously stay at another location
CiviSafe shows you the official contact and supply points in your current area - transparently, reliably and regardless of where you live.
1. Open
Either via this website or via the free CiviSafe app
2. Find
All available points in your vicinity are displayed on the map,Filter by category possible.
3. Be informed
Details on the respective point (type of help, instructions)
4. Navigate
Direct navigation from the current location to the selected point.
➡️ No login. No registration. No user account.
Your advantages with CiviSafe
☑️ Orientation - where you are right now
Whether at home or on the move:
CiviSafe shows you official contact points in your current area - quickly, clearly and regardless of your location.
☑️ Can be used immediately - without an account
No registration.No forms.Simply open and inform.
☑️ Your privacy remains protected
CiviSafe does not collect any personal data;
there is no tracking, no movement profiles and no user analysis.
You decide what is saved on your device.
☑️ Permanently free of charge
The use of CiviSafe is completely free of charge for citizens.
☑️ Available in multiple languages
The app is available in several languages and thus supports people from different backgrounds - throughout Europe.
☑️ Directly to the desired location
With just a few clicks, you can go directly from your current location to the selected contact point - including navigation.
☑️ Information also available offline
If you wish, you can save content on your smartphone.
This allows you to keep important information to hand even without an active Internet connection.
Up-to-date information - even with stored data
If you have saved content on your smartphone, you will still be informed of any changes.
If a location is updated by the responsible local authority, CiviSafe will inform you automatically.
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Via push notification - if activated
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Or by a clearly visible notice directly in the app
This allows you to recognize immediately when new information is available and decide for yourself when you want to download the updated data.
App and website - two approaches, one common goal
CiviSafe is available both in the browser and as an app.
On the web:
Can be used immediately - without installation, directly in the browser.
In the app:
Quickly available, ready to hand at any time - even on the move.
Both access points access the same verified and locally maintained information.
The CiviSafe app is available in the usual app stores and can be downloaded free of charge and without registration.
